Corporate Banking System
UX/UI Case Study (Confidential Project)

This is a corporate banking platform designed to support large-scale financial operations for businesses. My role involved enhancing the user experience and interface design to address usability challenges and improve workflow efficiency across key modules such as payments, tasks, collections and transaction status inquiry.

Through a user-centered design approach, the new interface simplifies complex processes, introduces clearer navigation, and ensures consistency across devices. The result is a cleaner, more modern system that empowers corporate users to manage financial tasks more efficiently while aligning with the brand and digital transformation goals.

This project strengthened my ability to work in high-security, complex environments. It also reinforced the importance of collaborative iteration with developers and stakeholders.

Project Goals

  • Improve usability for business users across all transaction modules
  • Improve system navigation for faster task completion
  • Streamline user flows for key tasks such as bulk payments
  • Align the platform with updated digital brand guidelines
  • My Role

  • UX Research & User Flow Design
  • Designed wireframes, UI mockups and prototype for key modules
  • Developed reusable components and documented the design system
  • UI Design System Creation (Responsive Web App)
  • Collaboration with product managers and developers for implementation handoff
  • The Problem

  • Overwhelming data presentation
  • Poor navigation hierarchy
  • Inconsistent UI patterns
  • Approach

  • Identified pain points: navigation confusion, excessive clicks, and scattered data
  • Enable faster onboarding for new business users
  • Designed modular dashboards with collapsible panels
  • Used progressive disclosure to avoid cognitive overload
  • Developed a scalable design system with color tokens, states, and reusable components
  • Built interactive prototypes for usability testing
  • Details

    • Category UI/UX Design
    • Client Maybank
    • Project date 2025
    • Tools Figma, FigJam